Lucidworks maintains a comprehensive cybersecurity program to protect the confidentiality, integrity, availability, and privacy of our systems and the data we handle. Our security framework applies industry-leading practices and risk management principles across our technology and operations.
This Trust Center highlights the specific controls and measures we apply, including those we require of our own third-party service providers. Explore it to learn about our security posture and request access to relevant security documentation.
Lucidworks Trust Center Updates
Compliance
Our most recent SOC 2 Type 2 report, issued June 4, 2026, is now available for download.
We are pleased to announce that Lucidworks has successfully completed a SOC 2 Type 2 audit, performed by Sensiba LLP, for the period May 2, 2025, to May 1, 2026. The report is relevant to the Trust Services Criteria of Security, Availability, and Confidentiality and is in scope for Lucidworks Search (Managed Fusion), self-hosted Fusion, and the SaaS Platform, including Lucidworks AI, Studios, and Signals Beacon.
Penetration Testing
Lucidworks has completed its annual penetration test for Lucidworks Search (Managed Fusion), including Managed Fusion APIs and Managed Fusion Integrated Lucidworks AI. The test was performed by Trusted Sec who originally identified two (2) High-Severity findings. As per the posted retest report, these findings have since been remediated. For additional details, refer to Lucidworks Managed Fusion (Lucidworks Search) Application Assessment Exec Summary Report in the Reports section above.
Lucidworks has completed its annual penetration test for the Lucidworks Platform, including the SaaS Platform, Lucidworks AI, Commerce Studio, Analytics Studio, Agent Studio, and Signals Beacon. The test was performed by Trusted Sec who identified zero (0) Critical-Severity findings, zero (0) High-Severity findings, and zero (0) Medium-Severity findings during the course of the engagement. For additional details, refer to the Lucidworks Platform Application Assessment Exec Summary Report in the Reports section above.




